PRIVACY POLICY

Welcome to Smart IPTV UK. Your privacy matters to us. This policy explains clearly what data we collect, how we use it, and your rights as a user.

1. Information We Collect

When you visit our website or subscribe to our service, we may collect:

• Name and email address
• Billing and payment information
• Device type, browser, and operating system
• IP address and site usage data
• Messages sent via contact forms or support chat

2. How We Use Your Information

We use your data to:

• Deliver and manage your IPTV subscription
• Process payments and renewals
• Improve website performance and user experience
• Respond to customer support requests
• Detect and prevent fraud or unauthorized access

We do not sell, rent, or trade your personal data to any third party.

3. Cookies & Analytics

Our website uses cookies to improve functionality and understand how visitors use the site. You can disable cookies at any time through your browser settings without affecting your access.

4. Third-Party Services

We work with trusted third-party providers including:

• Payment gateways (e.g. Stripe, PayPal)
• Website hosting and infrastructure
• Analytics platforms
• Customer support tools

Each provider is required to handle your data securely and only for the purposes we specify.

5. Data Security

We apply HTTPS encryption and restrict internal data access to protect your personal information. No method of internet transmission is 100% secure — we recommend using a strong, unique password for your account.

6. Your Rights (GDPR)

As a UK or EU user, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to certain types of data processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (UK regulator)

To exercise any of these rights, contact us using the details in section 10.

7. Data Retention

We retain your personal data only as long as necessary to provide our services and meet legal obligations. Cancelled accounts are typically deleted within 90 days.

8. Children’s Privacy

Smart IPTV UK is intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted data to us, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised date. Continued use of our service after changes are posted means you accept the updated policy.

10. Contact Us

Questions or data requests? Get in touch:

• Email: support@smartiptvuk.com
• Website: smartiptvuk.com
• Response time: within 48 hours